Springfield IT Services:

Frustrated With The Lack Of Responsiveness And Slow Service From Your Current IT Services Company?

Give us a call and discover how great local IT services and computer support can be!

Business Owners, Call Now For Immediate Support: 413-786-9675

21 Questions

FREE GUIDE

The Small Business Owner’s Guide To IT Support Services And Fees

4 Big Reasons to Choose NetWerks Strategic Servicesto Support Your Computer Network

1

We're Going to Take Your Call. That's right. No voice jail. No multiple hand-offs. When you call, a technician will quickly assess the problem and can start working on resolving your problem within 3 – 5 minutes on average. We know you're busy and there’s no time for downtime. The NetWerks support team has made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.

2

100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards. And if we can't make it right, the service is free.

3

No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our mission is to ensure your success through the effective application of technology solutions. That means we’ll make every effort to get to know you AND your business and communicate with you on YOUR terms. Let NetWerks worry about the tech so that you can crush your goals!

4

Peace Of Mind. Would you rather proactively avoid a problem, or respond after things go sideways? Downtime costs money. To minimize the impact on your bottom line, we monitor your networks 24/7/365. Our sophisticated management system can automatically correct many problems before you even realize something was wrong. We relentlessly follow up on alerts so that there are no unanswered questions, and when you have a question, we’ll get back to you and not leave you hanging. We watch over your entire network, freeing you to focus on your customers and running your business.

Our Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

Network Security

Our goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.

Data Backup and Recovery

We use a sophisticated system that backs up all of your domain and server information, encrypts it, and stores it in a secure off site data center. If you need to recover your data, we'll make sure you'll be able to access your data quickly.

VoIP Services

Is your current phone system not keeping up with the demands of your business? A new Voice over IP (VoIP) telephone system may be in order.

See what other business owners are saying about us…

Life is less stressful knowing that Mike Giovaninni and his team at NetWerks are on top of regulatory changes -

As  a professional in the legal and investment management arenas, it is challenging enough to contend with all of the regulatory and industry changes affecting my business. Life is less stressful knowing that Mike Giovaninni and his team at NetWerks are on top of regulatory changes affecting computer usage (for example, the FTC’s new Safeguard Rule) and to both provide compliance guidance and to implement any computer system changes or operating procedures required.

Gary E. Martinelli CEO
Martinelli Portfolio Management

Our trust in NetWerks Strategic Services for guidance on technology matters has been a game-changer

Their expertise in recommending and implementing systems, including a state-of-the-art backup system has improved our productivity and alleviated our concerns about potential loss of data and irreplaceable files. The reliability we have received from the systems has been phenomenal. It has been practically bulletproof.

Karl Hammond Administration and Finance Manager
St. Stanislaus Parish

The NetWerks team is responsive and keeps current in a fast-changing environment -

NetWerks has been very important for our business, Momentum Group, for over 30 years! First Mike, and now with the team he has built, we continue to receive comprehensive, knowledgeable, and helpful counsel and hands-on computer hardware and software services. The team is responsive and keeps current in a fast-changing environment.

Ken Furst President
The Momentum Group

About NetWerks Strategic Services

NetWerks Strategic Services, LLC is a regional Managed Service Provider (MSP) / System Integrator serving the Western Massachusetts and North-Central Connecticut area. NetWerks specializes in Small to Mid Sized Business information technology support, consulting and sales.

21 Questions

FREE REPORT

What You Should Expect To Pay For IT Support For Your Small Business (And How To Sort Through The Confusion And Complexity Of IT Services Companies’ Contracts, Services And Pricing)